Frequently Asked Questions
When does the course start and finish?
The virtual doors to this course will open on or before January 8, 2018. Anyone who enrolls after that date will have full access. It is self-paced, so you finish it according to your schedule! If you are continuing with the IMA New Mediator course, you should aim to finish this one before that one begins.
How long do I have access to the course?
After enrolling, you have unlimited access to this online course, across any and all devices you own, until you receive your Certificate of Completion.
Will I be certified after this course?
Upon successful completion of the course, you will receive a Certificate of Completion. This does not necessarily mean that you are "certified" because, in most parts of the world, there is no governing body that certifies in this field (yet). The certificate may qualify for continuing education credits. Check with local jurisdictions to find out if it satisfies specific requirements you may need for a particular profession or career. The foundations and lessons in this program are aimed at bolstering your knowledge, skills and career.
Who should take this class?
If you feel anxious or stressed around conflicts, this course is for you. It is ideal for anyone who wants to learn how to engage in conflicts with less fear, whether in the workplace, within their professions, in communities, in the classroom, within organizations, as volunteers or as parents.
What if I am unhappy with the course?
We would never want you to be unhappy! We guarantee our products. If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.
What kind of education or experience do I need before taking this course?
None! There are no prerequisites. People from all backgrounds take conflict management training. The beautiful thing is that it does not require you to have special experiences or degrees. In fact, you'll hear some people with advanced degrees say they struggle to "unlearn" many of the things they've been taught before taking this training.
What can I do with conflict manager training?
This course is designed to boost your skills as a conflict manager, whether you're just starting your career or you want to advance in your profession. People report to us that the skills they learn as conflict managers have been invaluable. You will learn how to better manage conflicts between people. It can improve the way you supervise, manage, volunteer, parent or participate in your community!
Will this course qualify me to be a mediator?
No. The industry standard to qualify as a mediator is at least 40 hours of training, which includes in-person simulations, coaching and practice. Since the IMA Conflict Manager course is only an online course, you would need to add the in-person training in order to receive a Certificate of Completion as a mediator.