IMA New Mediator + Master Mediator

Essential 40-hour mediation course + ongoing expert support.

THIS BUNDLE INCLUDES FULL ACCESS TO THE FOLLOWING:

1. IMA NEW MEDIATOR COURSE

This is the essential introductory mediation course. It is a cutting-edge certificate program for new mediators to build skills and confidence. Our blended learning approach includes live coaching, community support, online self-paced learning, hands-on practice and dynamic classroom instruction.

This course includes the following components:

  • FOUNDATIONAL CONTENT:
    • WHEN: Available immediately upon registration
    • Self-paced and interactive content
    • Assessments, worksheets and video library
    • Supportive online community of new and seasoned mediators
    • Guidance to develop your unique opening statement and mediator style
    • Bonus content and suggested reading

  • COACHED MEDIATION SIMULATIONS
    • WHEN: Available immediately upon registration
    • Virtual mediation simulations based on actual cases
    • Observe, practice and build mediation skills
    • Live sessions to schedule at your convenience
    • State-of-the-art online mediation training
    • Coaching, feedback and support included

This course is perfect for you if:

  • You are frustrated by disagreements that don’t make sense or escalate for seemingly no reason at all
  • You have experienced conflicts that get in the way of your team’s success
  • You are considering launching your own mediation practice
  • You want to enhance your skills in negotiation, communication, listening and/or managing people
  • You long for mediation skills, but do not have the resources or time for a standard 5-day classroom training
  • You took mediation training ages ago and want to refresh your skills
  • You want to earn a 40-hour mediator Certificate of Completion

The IMA New Mediator Course is the introductory-level course for anyone who wants to learn how to mediate. The curriculum in this course exceeds the 40-hour requirements of most court-annexed and community mediation programs. Our courses are designed to maximize your time and learning.

We combine videos of real and simulated mediations, homework and live experiential instruction. Participants receive certificate upon successful completion of each course.

Whether you plan to use mediation skills formally or informally, this program will benefit every aspect of your life.

IMA has revolutionized mediation training. While many mediator-trainers have kept up with the latest research and terminology, most courses are not accessible to busy, working professionals. With over 25 years in the field, we have created a dynamic curriculum you can access at your own convenience, to ensure you get the foundational materials and instruction while you observe and then engage in hands-on mediation simulations. You will then enter the practice of mediation, prepared with a solid understanding of mediation principles, skills and applications.

This course offers you everything the old-fashioned classroom-style 40-hour mediation course offers, plus plenty of bonus materials for you to explore and advance your skills.

This course may meet CLE requirements for attorneys, as well as continuing credits for other professions.

2. IMA MASTER MEDIATOR

This program provides you the supportive coaching tools and community you need to professionalize your mediation practice. This exclusive course is only available to pre-approved trained mediators, or as part of a bundle with the IMA New Mediator Course.

In addition to the IMA New Mediator Course you will also get:

  • Monthly coaching calls
  • Training and practice in Online Dispute Resolution (ODR)
  • Professional development webinars on advanced topics
  • Additional live coached mediation simulation lab per month (12 per year)
  • Customizable mediation templates
  • Insider recommendations and support to launch your professional practice
  • Freebies, discounts and tools for your practice
  • Video library of advanced professional training
  • Recordings of professional mediators in action
  • Advanced training and support
  • Certificates of for participation in monthly webinars
  • Professional community support
  • Fresh content continuously added

This advanced program is perfect if you:

  • Plan to be a professional mediator
  • Wish to belong to a supportive mastermind community
  • Don't have time to develop mediation forms and documents from scratch
  • Seek insider information about how to build a successful mediation practice
  • Long to practice your mediation skills in a supportive setting
  • Welcome expert feedback to help you evolve as a mediator
  • Want to build a profitable mediation practice
  • Need more than just the basic introductory course
  • Aim to advance your mediation skills


Courses Included with Purchase



IMA New Mediator Online Course Instructions: START HERE
Start your IMA New Mediator journey here.
Kate Otting
IMA New Mediator - Online
The essential introductory mediation course with 40+ hours of blended learning, hands-on practice and expert coaching.
Interaction Management Associates
$678
IMA Mediation Simulation Lab
Advance your mediation skills with coaching and support in 1-hour small group sessions
Interaction Management Associates
$619
IMA New Mediator - Online - OPTIONAL CONTENT
The essential introductory mediation course with 40+ hours of blended learning, hands-on practice and expert coaching.
Interaction Management Associates
Coaching Calls
Professional coaching and training certificate provided monthly
Interaction Management Associates
$999
Professional Development Webinars
Monthly professional development webinars with certificate of participation
Interaction Management Associates
$999
Mediator Templates
Customizable documents for your mediation practice
Interaction Management Associates
$699
IMA Video Library
Educational videos covering advanced topics in mediation, mediators in action and more
Interaction Management Associates
$699
IMA Mediator Checklists and Business Tools
Tools for your professional mediation practice
Interaction Management Associates
$499

Original Price: $5,192


Frequently Asked Questions


When does the course start and finish?
You gain immediate access to all course content upon enrollment. Once enrolled, you will have full access to work on it at your own pace. Keep in mind that you will need to schedule the required 12 mediation simulations to receive the mediator Certificate of Completion. Information about how to sign up for the mediation simulations is explained in the course. Upon completion of the required course content, including the simulations, you will take the final assessment. Upon successful completion of the assessment -- which should be simple if you have completed the assignments -- you will receive your Certificate of Completion. The Master Mediator program includes an additional 2 mediation simulations per month, which you may complete within the timeframe of your subscription.
How long do I have access to the course?
After enrolling, you will have access to all content in the bundle for the duration of your subscription. Unless you cancel, your subscription will auto-renew. You will receive a reminder before it renews. It is easy to cancel your subscription from year to year, but of course we believe you will love it so much you will join dozens of other mediators who have continued with this program for several years!
What can I do with a Certificate of Completion in mediation?
A certificate may qualify you to mediate in most courts and it often satisfies continuing education requirements for professionals. In most places, there is no process to officially "certify" mediators. Participants should check with local jurisdictions to find out what you may need in order to be an official mediator wherever you may wish to mediate. More than likely, this course will meet or exceed the requirements. We can guarantee you this: if you finish the IMA New Mediator requirements, you will receive a Certificate of Completion as a mediator. This course bundle is designed to advance your career as a mediator and to boost your skills. The advanced, IMA Master Mediator portion, is designed for mediators who wish to professionalize their practice. It may also satisfy continuing education requirements within your profession, workplace or local jurisdictions. Participants should check with local jurisdictions to determine whether this satisfies requirements you may wish to fulfill. If you need additional documentation from IMA, email [email protected]. More than likely, because this course contains advanced materials and training, this course will meet requirements for advanced mediation training.
Who should enroll in this bundled program?
Anyone who wants to launch a mediation practice. In the IMA New Mediator course, you will be prepared to mediate conflicts in various settings. Being a third party interventionist requires not only the foundational training included in the online portion of this program, but also the hands-on guidance, practice and support provided. This course bundle is designed to help you launch your career as a mediator and to boost your skills through ongoing advanced training and support. You will also be part of an exciting and growing network of mediators worldwide. This course, and/or contents within this bundle, may satisfy continuing education requirements of your profession, workplace or local jurisdictions. Participants should check with local jurisdictions to determine whether it satisfies requirements you may wish to fulfill. If you need additional documentation from IMA, email [email protected]. More than likely, because this course contains advanced materials and training, this course will meet requirements for advanced mediation training.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied, contact us in the first 14 days of your purchase and we will give you a full refund. We cannot refund scholarship recipients.
What kind of education or training do I need before taking this course?
None! There are no prerequisites for the IMA New Mediator Course. People from all backgrounds take mediation training. The beautiful thing is that it does not require you to have special training or degrees. In fact, you'll hear some people with advanced degrees say they struggle to "unlearn" many of the things they've been taught before taking mediation training.
What can I do with mediation training?
You could launch a career as a mediator or use this course to boost your skills in your current career. In the IMA New Mediator Course, you will learn how to better manage conflicts between people. It can improve the way you supervise, manage, volunteer, parent or participate in your community! The IMA Master Mediator program is an advanced training designed to professionalize your mediation practice beyond the introductory-level training. In addition to advancing your skills, the course gives you access to insider tips, practical tools, ongoing coaching and live support.
Does this course qualify for continuing education (CLE, CEU, CPE, etc) credits?
The 40-hour IMA New Mediator course may meet continuing education requirements for attorneys, mental health professionals, teachers, accountants, as well as continuing credits for other professions. It is incumbent upon participants to check with the appropriate governing body, agency or jurisdiction. Live continuing education opportunities are continually delivered through the Master Mediator program each month of your enrollment. Because participation in each event is voluntary, and because this is a subscription program, you will not get a single "Master Mediator" certificate, but something even better: you will receive verification certificates for EACH live event you attend. This way, you may begin acquiring professional development verification immediately upon participate in live events. More specifically, each time you participate in a live coaching call, webinar or mediation simulation, you will automatically receive verification of your participation by email. (We do not provide certificates for completion of recorded events.) It is possible through this program to acquire many hours of professional development and multiple certificates of completion. All live training events may qualify for continuing education (CLE, CEU, etc), depending on the governing body, jurisdiction, professional association, employer, etc. to which you submit the verification. It is always incumbent upon the student to work directly with the appropriate agency or governing body to determine whether this program will satisfy their requirements.
How often do you offer this course?
This program is always open for enrollment! You don't have to wait another minute.
What if I can't complete the required mediation simulations?
Participation in the live mediation simulations is mandatory. It's important that you clear your calendar and ensure you have the proper equipment to participate. If you have regular scheduling conflicts with the simulation calendar, please let us know. We are constantly adding new days and times, as we have coaches in several time zones who may be able to accommodate you and other students in the course. Most 40-hour mediation courses require participants to clear five full days for instruction. We have created a platform that offers optimum convenience and top-quality mediation training from beginner to advanced levels.
What equipment is required?
Participants must have the following equipment: - a laptop or tablet with a working webcam, microphone and speaker/headphones - stable internet/wifi connection If you do not have the proper equipment, contact [email protected] to see if we will be in your area for a classroom-based course.

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